Our Policy
We want you to love your purchase! If for any reason you are not completely satisfied, we’re here to help.
Returns
- You have 30 days from the date of delivery to return an item.
- Items must be unused, unwashed, and in the same condition that you received them.
- All original tags, packaging, and accessories must be included.
- Certain items, such as final sale, personalized, or custom products, are not eligible for returns.
How to Initiate a Return:
- Visit our Returns Center [insert link] or email us at support@evrig.com
- Provide your order number and reason for return.
- Follow the instructions to ship your item back to us.
Refunds:
- Once we receive and inspect your return, we will notify you of the status.
- If approved, a refund will be processed to your original payment method within 5-10 business days.
- Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
- If you need a different size, color, or item, we offer free exchanges within 30 days.
- To request an exchange, follow the same process as initiating a return.
- We will ship the replacement item once the original has been received and approved.
Damaged or Defective Items
- If you received a damaged or defective product, please contact us immediately at support@evrig.com with photos of the issue.
- We will resolve the issue by sending a replacement or offering a refund at no extra cost.
Shipping for Returns & Exchanges
- Return shipping costs are the responsibility of the customer unless the return is due to our error.
- We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee we will receive your returned item.
Return Address:
Shilp Corporate Park, B 709,
Rajpath Rangoli Rd, Thaltej,
Ahmedabad, Gujarat 380054
Questions?
If you have any questions regarding returns, refunds, or exchanges, please contact us:
Email: support@evrig.comPhone: +1 512-5822-377
Live Chat: Available on our website during business hours.